The responsibilities of the Care Manager

• To ensure that the Aims and Objectives of Caremark are achieved and to ensure that each client receives care appropriate to their individual needs.
• To ensure the implementation and compliance of the requirements of National Minimum Standards for Domiciliary Care Agencies.
• Ultimate responsibility for staff.
• To ensure that effective induction, supervision and assessment of all staff is carried out and that training needs are identified.
• To ensure that there is good communication and effective team building amongst all staff.
• To assist with recruitment, appointment and deployment of all staff.
• To ensure successful operation of quality control systems.
• To ensure that all computerised and manual records are up-to-date.
• Preparing and processing the payroll.
• Preparation and despatch of invoices.
• Implementation of complaints procedure.
• Liaison with clients, relatives and social workers.
• Preparation of management reports.
• Ensuring training needs of all staff are met effectively.
• To work within agreed budgets to ensure profitability of business.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.
• Identification and development of a suitable deputy.